Privacy Policy

Skyline Appliances

Last Updated: April 2026 Brand: Skyline Appliances | Vandana Tradelinks Pvt Ltd | GSTIN: 07AADCV7224P1ZT

Introduction

Skyline Appliances ("we", "us", "our") is a brand owned by Vandana Tradelinks Pvt Ltd, operating the online store at skylineappliances.online. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

Information We Collect

When you visit or make a purchase on skylineappliances.online, we may collect:

Personal Information:

  • Name, email address, phone number
  • Billing and delivery address
  • Payment information (processed securely — we do not store card details)
  • Order history and purchase records

Automatically Collected Information:

  • IP address, browser type, device information
  • Pages visited, time spent on site, referring URLs
  • Cookies and tracking data (see Cookies section below)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, dispatch notifications, and delivery updates
  • Provide customer support and respond to queries
  • Process returns, refunds, and warranty claims
  • Send promotional emails and offers (only if you have opted in)
  • Improve our website, products, and services
  • Comply with legal and regulatory obligations under Indian law
  • Detect and prevent fraud

How We Share Your Information

We do not sell your personal data to third parties. We share your information only with:

  • Courier & logistics partners — to deliver your orders (name, address, phone)
  • Payment gateway providers — to process transactions securely (Razorpay, PayU, or similar)
  • Shopify — our e-commerce platform that hosts our store
  • Google Analytics / Meta Pixel — for anonymous website usage analytics
  • Legal authorities — if required by law or court order

All third-party partners are bound by their own privacy and data protection policies.

Cookies

We use cookies to:

  • Keep you logged in to your account
  • Remember your cart items
  • Understand how visitors use our website (analytics)
  • Show relevant advertisements (if applicable)

You can disable cookies in your browser settings. Note that disabling cookies may affect your shopping experience on our site.

Data Security

We take reasonable precautions to protect your personal information including:

  • SSL encryption on all pages (https://)
  • Secure, encrypted payment gateways
  • We do not store credit/debit card numbers on our servers
  • Access to customer data is restricted to authorized personnel only

Data Retention

We retain your personal information for as long as necessary to fulfill orders, provide support, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (see Your Rights below).

Your Rights

Under applicable Indian law and as a Skyline Appliances customer, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or outdated information
  • Delete your personal data (subject to legal retention requirements)
  • Opt out of marketing emails at any time (unsubscribe link in every email)
  • Lodge a complaint if you believe your data has been mishandled

To exercise any of these rights, contact us at: 📧 info@skylineappliances.com

Third-Party Links

Our website may contain links to external websites including skylineappliances.com and care.skylineappliances.com. These sites have their own privacy policies, and we are not responsible for their content or practices.

Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

Contact Us

For any privacy-related questions or concerns:

Skyline Appliances (Vandana Tradelinks Pvt Ltd) B-24/25, Keshopur Industrial Area, West Delhi, New Delhi – 110018, India

📧 info@skylineappliances.com 📞 +91-8287672846 🕐 Monday–Saturday, 10 AM–7 PM IST